Here’s the detailed alignment of evidence
and document sections supporting the claim for “Manipulation of
Baggage Revenue,” using Exhibits A to N and Exhibits 1 to 34:
Alignment of Exhibits with "Manipulation of
Baggage Revenue"
|
Exhibit Reference |
Description |
Relevance to Claim |
|
Exhibit F |
Trip.com Invoice of Purchases |
Highlights the initial payment made
for baggage allowances, which were misleadingly not registered or communicated
to airlines, leading to additional revenue collection. |
|
Exhibit O |
Trip.com Website Analysis and Findings |
Reveals systematic presentation
flaws, such as unclear baggage pricing and additional charges not explicitly
stated, which contributed to manipulative revenue-generation tactics. |
|
Exhibit D |
EasyJet Additional Baggage Payment
Receipt |
Documents the extra £40
charged at Gatwick due to the failure to register prepaid baggage, showcasing
revenue manipulation. |
|
Exhibit J |
Antalya Airport Baggage Fee Receipt |
Provides evidence of an additional £69.63
payment at Antalya Airport caused by Trip.com’s misleading website structure
and/or incomplete communication about already-paid-for baggage services. |
|
Exhibit 16 |
EasyJet Baggage Policy Video |
Highlights discrepancies between Trip.com’s
representations of baggage policies and actual airline allowances, which
further illustrate revenue manipulation tactics. |
Relevant Sections of the Document Supporting the Claim
|
Section Title |
Details Supporting "Manipulation of Baggage Revenue" |
|
Website Evaluation |
Highlights how misleading or
incomplete policy presentations created confusion about allowances and led to
unnecessary extra payments. |
|
Analysis and Findings |
Identifies systemic practices where Trip.com
and associated airlines leveraged vague and inconsistent information to
collect additional baggage revenue. |
|
Outbound and Return Journey |
Chronicles incidents at Gatwick and
Antalya airports, where the claimant had to pay extra charges due to
manipulated or omitted baggage payment details. |
Key Evidence from "Exhibits 1 to 34"
|
Exhibit # |
Details |
|
Exhibit 6 |
Detailed invoice showing that
baggage fees were already included, contradicting later demands for
additional charges. |
|
Exhibit 19 |
Shared passenger testimonies
reflecting similar manipulations, suggesting a broader pattern of
revenue-driven discrepancies. |
Key Points of the Claim
This structured summary ties the “Manipulation
of Baggage Revenue” claim to specific exhibits and document sections,
presenting compelling evidence to strengthen your case.